地点：中国澳门
Are you passionate about sharing your knowledge of Apple products? We’re looking for people who get great satisfaction from helping people develop lifelong relationships with Apple every day. The Apple Store is a retail environment like no other — uniquely focused on delivering amazing customer experiences. As an Expert, whether you work full-time or part-time, you introduce people to the exciting world of Apple, having meaningful interactions, offering customized solutions, and turning curious visitors into loyal customers. With a deep understanding of Apple products and services, you spend time mentoring team members and serving as a role model for your team. You work with others to foster a culture where everyone belongs and is inspired to do their best work.
Both full-time and part-time jobs are available.
Key Qualifications
Demonstrated proficiency in technology, particularly Apple products, and the ability to quickly learn about new products.
Proven experience in sales and technology solutions, as well as in developing customer loyalty.
Ability to consistently deliver great customer experiences — no matter what the situation.
Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
Demonstrate Apple’s values of inclusion and diversity in daily activities.
Description
As an Expert, you are a leader in sales, product knowledge, and solutions, and highly influential in how you engage with customers. But you also know how to turn mild customer curiosity into intense interest - and ownership. As new products and initiatives emerge, you are the first to learn, share, and inspire your team members through approachability and action. You always meet, and at times exceed, your established performance goals. You're proud to represent Apple, and you exemplify that in all your interactions with customers.
Additional Requirements
• You’re passionate about Apple, and you inspire and educate others about all that Apple has to offer.
• You can set the standard for Apple’s unique style of service through words and action.
• You have strong people skills — you’re approachable, a good listener, and empathetic.
• You can serve as an engaging role model to Specialists.
• You’ll need to be flexible with your schedule. Your work hours will be based on business needs.
您是否热衷于分享苹果产品的知识？我们正在寻找那些从帮助人们与苹果建立终身关系中获得极大满足感的人。苹果商店是一个独一无二的零售环境，专注于提供令人惊叹的客户体验。作为专家，无论您是全职还是兼职，您都将向人们介绍令人兴奋的苹果世界，进行有意义的互动，提供定制的解决方案，并将好奇的访客转变为忠实的客户。凭借对苹果产品和服务的深入了解，您花时间指导团队成员并为团队树立榜样。您与他人合作，培养一种每个人都属于并受到激励尽力而为的文化。
提供全职和兼职工作。
主要资格
1.证明在技术方面，尤其是苹果产品方面的熟练程度，并能够快速了解新产品。
2.在销售和技术解决方案方面拥有成熟的经验，以及培养客户忠诚度的能力。
3.无论情况如何，始终能够提供出色的客户体验。
4.通过尊重彼此的差异并有学习的好奇心为包容性环境做出贡献。
5.在日常活动中展示苹果的包容和多元化价值观。
描述
作为专家，您是销售、产品知识和解决方案方面的领导者，并且在与客户互动方面具有很大的影响力。但您也知道如何将客户的轻微好奇心转化为强烈的兴趣 - 甚至是所有权。随着新产品和计划的出现，您是第一个学习、分享并通过平易近人和行动激励团队成员的人。您始终能够达到并有时超越既定的绩效目标。您为代表苹果感到自豪，并在与客户的所有互动中体现了这一点。
其他要求
1.您对苹果充满热情，并能够通过言语和行动激励和教育他人了解苹果所提供的一切。
2.您可以通过言行树立苹果独特服务风格的标准。
3.你有很强的人际交往能力——你平易近人，善于倾听，善解人意。
4.您可以成为专家的引人入胜的榜样。
5.您需要灵活安排时间。您的工作时间将根据业务需要确定。
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